U.S. Home Office Support
All times reflect Pacific Time
| *ORDER PLACEMENT/KITS & CORRECTIONS 800-984-5454 For new EC Kits, New Products Kits, Master and Supply Orders paid by credit card and Order Corrections. Month-end deadline is 3:30 p.m. PT. Hours: Monday - Friday 7-11:30 am & 12 noon-3:30 pm |
*SERVICE & SUPPORT 925-455-0100 For questions about products, promotions, Compensation Plan, monthly statements, procedures and order status. Hours: Monday - Friday 7-11:30 am & 12 noon-3:30 pm |
| e-clic ORDERS: Available 19 hours a day, 7 days a week. Order submission deadline is 11:59 pm daily and the month- end deadline is 9:00 pm on the last day of the month. |
MAIL ORDERS: Discovery Toys, Inc. 6400 Brisa Street Livermore, CA 94550 |
FAX ORDERS 925-447-0132 or 925-447-0415 Available 24 hours a day, 7 days a week. Order received after 3:30 pm or on holidays or weekends will be considered to be in-house the following business day. |
|
PRODUCT AVAILABILITY LINE Updated Mondays and Thursdays after 3:30 pm on our website
|
DISCOVERY TOYS HOTLINE Up-to-the-minute information on programs, promotions and incentives. Updated Mondays after 3:30 pm on our website. |
DISCOVERY TOYS ADMINISTRATIVE OFFICES 6400 Brisa Street Livermore, CA 94550-9763 925-606-2600 |
| CUSTOMER
CONNECTION 800-341-8697 (TOYS) - toll-free number for individual customer orders. Hostess rewards will NOT apply to orders placed through this number. |
DT 411 Calls The training support you need. Click here for more information. |
* Calls may be monitored and/or recorded to ensure quality service and assist with training.
Copyright © 2001- 2007 Discovery Toys, Inc.